Covid 19 Statement

Our office remains operative, however we encourage contact via phone on 01494 424934 You can also contact us via email at

Star Homecare Services is keeping fully abreast of developments relating to the ongoing situation with Coronavirus (COVID-19) across our region and beyond. We are routinely monitoring developments, reviewing our protocols, and preparing appropriate responses as the situation changes. We are committed to ensuring all steps are taken to protect the health and well-being of all our clients and care staff.

Star Homecare Services continues to work closely with Health Authorities, and Care Regulators in order to protect clients and care staff, whilst maintaining service delivery.

Advice on Prevention of infection

For the latest guidance on the prevention of infection from Coronavirus (COVID-19)

Personal Protective Equipment (PPE)

In the light of recent media coverage around a shortage of PPE in the care sector, we would like to reassure you, as part of our COVID-19 infection control processes, that you and your relatives will have adequate access to all the necessary protective equipment required. By securing a robust supply chain, supplies of PPE and other essentials will continue to flow into our services.

We closely follow the specific government guidelines regarding the use of PPE within homecare settings, and these will continue to be practised. Please be aware that these guidelines will and do differ from those observed in other care settings.

Finding out More

Whilst TV, newspapers, radio, and online services are useful in sourcing the latest news and developments regarding Coronavirus, these sources can sometimes present an unbalanced view. Therefore, we recommend the following websites to find out more about the virus with regard to its symptoms, what to do if you are concerned, and regular updates on national and local government plans.



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